Money Back Guarantee

100% MONEY BACK GUARANTEE


We will do every thing within our power to deliver the best possible concepts and mock-up for your needs.

Should you not be happy with this process and the concepts you receive, we offer a 100% satisfaction assurance with a money back guarantee on our standard logo packages (excluding our budget package)

If you are not happy with our work, we offer an unrivaled money back guarantee within our industry.

‚ÄčThis guarantee helps us to keep delivering the best possible service while giving complete confidence to our customer.

The Fine Print

In the unlikely event that you are not happy with our service please check the following list for a few basic exclusions.

You will not qualify for a refund under the following circumstances.

  • You do not qualify for a refund if you have taken final delivery of your logo.
  • If you use a Special Offer or Budget Service a refund is not offered. The basic or budget service is cut price for this reason.
  • This guarantee applies to mock-up and concepts only. Should you request a revision of a concept or accept a concept. Than the money back guarantee to voided.
  • If you fail to communicate with us for 45 days or more after a first mock-up or concept round delivery. You will not be entitled to a refund.
  • If the project or company or Business name gets changed during the design process, making the logo, “NOT REQUIRED” any more. Is not a valid reason for requesting a refund.
  • Our liability for the refund is limited only to the payment amount for the service originally requested.
  • If you receive a refund, you have no claim over the concepts or mock-ups we created, (either Expressed or Implied) You cannot use them in any form, even for demonstration purposes. We retain all copyright to these designs. At our discretion they can be reused or re-purposed in any way we see fit.

If you have any questions about our logo design service, please use our contact form to submit a question through our help desk.