Our General Trading Terms
By purchasing a logo online from us, you are agreeing to the following terms & conditions.
We will generally commence your design work within 48 hours of your payment being process. This could be less, but given we are not available on weekends and public holidays, 48 hours in considered normal.
From commencement of work we aim to deliver the first round of concepts, within 3-4 working days from receiving your design brief. This could vary depending on the complexity of your request.
Your first round logo concepts will be created by the number of professional designers listed in your design package. We wait until all designers have completed their concepts, before delivery.
Our aim is to create a logo that you will love. If for some reason you are not 100% satisfied with your concept designs, you can request another round, explaining the reasons why you are not happy.
If you are still not completely happy, we can continue with the revisions or you can request your money back, according to our Money Back Guarantee
If for any reason we are unable to complete your logo, a full refund will be provided.
We reserve the right to change and update this purchase agreement at any time without notification.
We recommend you to review our Terms of Service policy before you make a purchase.
If you have any questions, please don’t hesitate to contact us.
Some Personal information we collect when you order.
- we will record your email address
- me may ask for your phone number
- we will only use your email address for the purpose for which you provided it
- we will not use your email address for any other purposes
- we will only use your phone number if we have a problem
- we will NEVER disclose it to any 3rd party without your authorization first.
When you use our order form, we ensure that the personal information will only:
- be collected by lawful and fair means
- be used for lawful purposes
- be collected with your consent